Open Position: Alliance Manager

SUMMARY:

The Alliance Manager works with members of Translational Research, Business Development, Laboratory Operations, Finance, Application Development, Quality and Regulatory teams to lead BioPharma and Academic clinical projects. Serving as the principle contact for individual accounts, this position is responsible for project deliverables, meeting project timelines, managing client communications, coordinating new and ongoing projects, driving customer satisfaction and repeat business.

ESSENTIAL FUNCTIONS:

  • Manage project portfolio throughout the entire project lifecycle (pre-project design through project closeout); projects may include small clinical feasibility studies through large, late-phase clinical trials with BioPharma and Academic institutions
  • Collaborate with Business Development for new project planning
  • Primary point of contact for individual accounts; manage all client communications including email, phone, and routine monthly updates
  • Prepare presentations for clients
  • Provide sample and testing volume projections to Laboratory Operations
  • Identify and coordinate appropriate project resources (Project Coordination, Manufacturing, Quality, Study director (GLP), data analysis, etc.) to meet project timelines and deliverables, as well as regulatory requirements
    • Reconcile and submit billable work to Finance
    • Monitor timelines and communicate major shifts to internal and external project stakeholders

ADDITIONAL DUTIES:

May perform additional duties as assigned or directed by management from time to time

EDUCATION/EXPERIENCE REQUIRED

  • A minimum of a B.S. in biological sciences or similar required, with 3-4 years industry experience
  • Background in oncology preferred
  • A minimum of 2 years of experience in a compliant environment (such as GxP or CLIA) preferred
  • Clinical project management experience preferred
  • Customer-facing experience desired

REQUIRED SKILLS:

  • Exceptional attention to detail and highly organized
  • Highly self-motivated
  • Demonstrated strong customer and service focus
  • Excellent interpersonal, verbal and written communication skills
  • Ability to independently make decisions and reprioritize tasks to meet deliverables
  • Ability to work independently as well as within a team; Must be able to influence without authority
  • Ability to review clinical data for trends, errors, and inconsistencies
  • Strong commitment to data integrity and quality control with respect to clinical data sets
  • Ability to manage multiple and varied tasks with enthusiasm and prioritize workload
  • Proficient in computer programs such as Microsoft Word, Excel, PowerPoint, Outlook, as well as project management software (MS Project, Smartsheet, etc.)
  • Knowledge of logistics and clinical trial operations preferred

REQUIRED COMPETENCIES:

  • Performance Orientation – Is driven by personal performance; achieves all objectives detailed in scorecards and comfortable with quantifiable assessments.
  • Impact Orientation – Performs to stated objectives and driven to make an impact on company goals and patients’ lives.
  • Competitive – Dedicated to a competitive spirit that supports the Epic Sciences’ goal to be the premier CTC technology in the industry.
  • Sense of Urgency – Has the speed and agility dedicated to the company’s goals and performance.
  • Ability to Handle Pressure and Ambiguity – Comfortable with the pressure to be the best and the ability maintain composure and focus in situations of ambiguity and uncertainty.
  • Confidence - Confident in one’s skills and abilities; pursues everything with energy; demonstrates the drive and a need to finish especially in the face of resistance or setbacks.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 10 pounds.
  • Transition from standing and sitting often.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • General office environment. Daily exposure to PCs and networks.
  • The noise level in the work environment is usually moderate.

Disclaimer:
The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

To apply, email your resume and cover letter to [email protected] and reference the job in which you are interested.